Incidents reported on status page for TourOptima https://status.touroptima.com/ https://d1lppblt9t2x15.cloudfront.net/logos/a9661a892b163a3314fac872341fbcef.png https://status.touroptima.com/ en https://status.touroptima.com/ Sat, 04 Jul 2026 06:12:20 +0000 https://status.touroptima.com/#57a08994f8d7d37cc5a3479b06de7fdcf4715335ed2593967590003f6318800c TourOptima System Health recovered https://status.touroptima.com/ Sat, 04 Jul 2026 06:10:10 +0000 https://status.touroptima.com/#57a08994f8d7d37cc5a3479b06de7fdcf4715335ed2593967590003f6318800c TourOptima System Health went down https://status.touroptima.com/ Wed, 01 Jul 2026 12:30:10 +0000 https://status.touroptima.com/#4153dab13d4ec8700e700577180027ecc62853b31a5a0cfb5789c65f0eae99e7 TourOptima System Health recovered https://status.touroptima.com/ Wed, 01 Jul 2026 12:29:20 +0000 https://status.touroptima.com/#4153dab13d4ec8700e700577180027ecc62853b31a5a0cfb5789c65f0eae99e7 TourOptima System Health went down https://status.touroptima.com/ Tue, 30 Jun 2026 21:16:20 +0000 https://status.touroptima.com/#dc067e7662b5c7cc24b3586130f48f10628990db981b0cf584c435380c053848 TourOptima System Health recovered https://status.touroptima.com/ Tue, 30 Jun 2026 21:15:10 +0000 https://status.touroptima.com/#dc067e7662b5c7cc24b3586130f48f10628990db981b0cf584c435380c053848 TourOptima System Health went down https://status.touroptima.com/ Wed, 24 Jun 2026 16:36:18 +0000 https://status.touroptima.com/#84adaeabfe9526c22198df9774ef0c888a5e31b0a900629048efd88658638c04 TourOptima System Health recovered https://status.touroptima.com/ Wed, 24 Jun 2026 16:34:18 +0000 https://status.touroptima.com/#84adaeabfe9526c22198df9774ef0c888a5e31b0a900629048efd88658638c04 TourOptima System Health went down https://status.touroptima.com/ Wed, 24 Jun 2026 16:32:33 +0000 https://status.touroptima.com/#eb6368d1478b7c33b3c010277a1d993a8137096bcfdde1ea3668a5f14dc1f0a6 TourOptima System Health recovered https://status.touroptima.com/ Wed, 24 Jun 2026 16:30:28 +0000 https://status.touroptima.com/#eb6368d1478b7c33b3c010277a1d993a8137096bcfdde1ea3668a5f14dc1f0a6 TourOptima System Health went down https://status.touroptima.com/ Sun, 14 Jun 2026 12:09:16 +0000 https://status.touroptima.com/#c8cb7d941d47b1ce791ace04e2573c4169d2e3ef747b93c14933edfad77c1a93 TourOptima System Health recovered https://status.touroptima.com/ Sun, 14 Jun 2026 12:06:27 +0000 https://status.touroptima.com/#c8cb7d941d47b1ce791ace04e2573c4169d2e3ef747b93c14933edfad77c1a93 TourOptima System Health went down https://status.touroptima.com/ Sun, 14 Jun 2026 11:54:16 +0000 https://status.touroptima.com/#d787aa9d1724297fa6df7e64bda4da6faca6698aa2327b6dd31752c8a1e94814 TourOptima System Health recovered https://status.touroptima.com/ Sun, 14 Jun 2026 11:52:16 +0000 https://status.touroptima.com/#d787aa9d1724297fa6df7e64bda4da6faca6698aa2327b6dd31752c8a1e94814 TourOptima System Health went down https://status.touroptima.com/ Sun, 14 Jun 2026 11:49:06 +0000 https://status.touroptima.com/#311e4a608272b1dfef177ac6d5c6daf58b961f6186f0eeff31722dcef8670a32 TourOptima System Health recovered https://status.touroptima.com/ Sun, 14 Jun 2026 11:48:26 +0000 https://status.touroptima.com/#311e4a608272b1dfef177ac6d5c6daf58b961f6186f0eeff31722dcef8670a32 TourOptima System Health went down https://status.touroptima.com/ Sun, 14 Jun 2026 11:39:16 +0000 https://status.touroptima.com/#519dc29160f84384d4919b393a801351139b710fc71ce3ac63ce5ee79b8fbad0 TourOptima System Health recovered https://status.touroptima.com/ Sun, 14 Jun 2026 11:38:26 +0000 https://status.touroptima.com/#519dc29160f84384d4919b393a801351139b710fc71ce3ac63ce5ee79b8fbad0 TourOptima System Health went down https://status.touroptima.com/incident/920875 Thu, 11 Jun 2026 11:40:00 -0000 https://status.touroptima.com/incident/920875#d3a029b932779d6b0df132cb212e0cba1651701c076d83b7df9fb94be21859c4 Fully back across all accounts. https://status.touroptima.com/incident/920875 Thu, 11 Jun 2026 11:37:00 -0000 https://status.touroptima.com/incident/920875#00fae1df7fa4cf297ba8584738c5e31a51f05d6611c7fa6f652a17326458365a We are still in the process of restoring services for all clients and conversations should load shortly. Will post again when fully restored for all. https://status.touroptima.com/ Thu, 11 Jun 2026 11:29:28 +0000 https://status.touroptima.com/#137212aedafca3b6c3f54551c541c140fad6cf722c5bb46aa05f186025d49210 TourOptima System Health recovered https://status.touroptima.com/incident/920863 Thu, 11 Jun 2026 11:28:00 -0000 https://status.touroptima.com/incident/920863#395a31e4ccdb2c7f68a32f6f1ad6ba17395de24c7b4c9b1448d2e0cee4bfd0b5 We are back online. https://status.touroptima.com/incident/920863 Thu, 11 Jun 2026 11:25:00 -0000 https://status.touroptima.com/incident/920863#503e40e89e63f03833e528fc1dc3ee729b261b11480a7808a0b0f7cbe51fc72b Root cause of the issue discovered. We should be back online within 5-10 minutes. https://status.touroptima.com/incident/920863 Thu, 11 Jun 2026 11:16:00 -0000 https://status.touroptima.com/incident/920863#6b5b2aad2bc9e9ba20974d496539b1906437812f7bce4d49fd323ace91787f16 We are down and actively working on restoring services. An update will be provided within 10 minutes. https://status.touroptima.com/ Thu, 11 Jun 2026 11:07:28 +0000 https://status.touroptima.com/#137212aedafca3b6c3f54551c541c140fad6cf722c5bb46aa05f186025d49210 TourOptima System Health went down https://status.touroptima.com/ Sun, 07 Jun 2026 06:01:10 +0000 https://status.touroptima.com/#7925bf8edc26a4e799f4007c9d377c963030a1f9053b43e7b53b4a54090e552d TourOptima System Health recovered https://status.touroptima.com/ Sun, 07 Jun 2026 06:00:20 +0000 https://status.touroptima.com/#7925bf8edc26a4e799f4007c9d377c963030a1f9053b43e7b53b4a54090e552d TourOptima System Health went down https://status.touroptima.com/ Tue, 02 Jun 2026 18:32:22 +0000 https://status.touroptima.com/#084b03c8d9336aff2f5ef1eb091673638ac3281f0472b7fec38a1e6ba4dc1271 TourOptima System Health recovered https://status.touroptima.com/ Tue, 02 Jun 2026 18:28:22 +0000 https://status.touroptima.com/#084b03c8d9336aff2f5ef1eb091673638ac3281f0472b7fec38a1e6ba4dc1271 TourOptima System Health went down https://status.touroptima.com/ Tue, 02 Jun 2026 18:26:22 +0000 https://status.touroptima.com/#f5fec6f38ff8ece1b861b6907b59d9a66b10bf9fe5919fdab5cfd8befcf3e087 TourOptima System Health recovered https://status.touroptima.com/ Tue, 02 Jun 2026 18:24:12 +0000 https://status.touroptima.com/#f5fec6f38ff8ece1b861b6907b59d9a66b10bf9fe5919fdab5cfd8befcf3e087 TourOptima System Health went down https://status.touroptima.com/incident/909496 Sun, 31 May 2026 20:07:00 -0000 https://status.touroptima.com/incident/909496#cd03d85df1d8c5716cf6c26c2e4742da1c20aadb0b730e8919a16f9e4ef1e305 Resolved. https://status.touroptima.com/incident/909493 Sun, 31 May 2026 20:01:00 -0000 https://status.touroptima.com/incident/909493#cec9c0945808c97c51570780b98131004669e787e1698d336a34632f1691293c We're back up; please do a hard refresh of the browser. Our apologies for the brief 2-minute disruption. https://status.touroptima.com/ Fri, 29 May 2026 03:17:08 +0000 https://status.touroptima.com/#b82a6671cbf5a7e0a842550271299a964b6b762fbdf157e55cff6ea4cb6418b6 TourOptima System Health recovered https://status.touroptima.com/ Fri, 29 May 2026 03:12:17 +0000 https://status.touroptima.com/#b82a6671cbf5a7e0a842550271299a964b6b762fbdf157e55cff6ea4cb6418b6 TourOptima System Health went down https://status.touroptima.com/incident/905556 Tue, 26 May 2026 11:34:00 -0000 https://status.touroptima.com/incident/905556#192976f035807e6239111a016e276cc2b5769cd5d60b5a36b00f75b1c42666ab There was an overnight disruption the prevented AI suggested responses and AI auto-responses from generating. This was caused by a billing glitch on Open AI despite the credit card on file being valid. We have escalated the internal alerting if this happens again. This is now resolved and we are back-populating any messages that arrived for which a suggested reply was not generated. https://status.touroptima.com/ Sun, 17 May 2026 20:07:25 +0000 https://status.touroptima.com/#463dbb2fb2bc3a80562763500174d3d9080ada9e21347251ce3e982d037c1696 TourOptima System Health recovered https://status.touroptima.com/ Sun, 17 May 2026 20:06:15 +0000 https://status.touroptima.com/#463dbb2fb2bc3a80562763500174d3d9080ada9e21347251ce3e982d037c1696 TourOptima System Health went down https://status.touroptima.com/ Sun, 17 May 2026 19:59:05 +0000 https://status.touroptima.com/#a4050e568db8bbcc5d8a2b23c5b703b57b3f13c7148ebad2102dcdb77631c570 TourOptima System Health recovered https://status.touroptima.com/ Sun, 17 May 2026 19:53:05 +0000 https://status.touroptima.com/#a4050e568db8bbcc5d8a2b23c5b703b57b3f13c7148ebad2102dcdb77631c570 TourOptima System Health went down https://status.touroptima.com/ Sun, 17 May 2026 19:43:25 +0000 https://status.touroptima.com/#55897144e28019cef8f7028a6c4d92ed0239dbc922fedd0aabd2b09c6a0bff4b TourOptima System Health recovered https://status.touroptima.com/ Sun, 17 May 2026 19:39:16 +0000 https://status.touroptima.com/#55897144e28019cef8f7028a6c4d92ed0239dbc922fedd0aabd2b09c6a0bff4b TourOptima System Health went down